Your privacy is important, so we would like to explain what information we collect when you visit PuzzlePicks, why we collect it and how it is used. We would also like to explain your options to access and control your information, our data security practices and other matters.
Special Note Concerning Children
Our site is safe for children. Parents are assured that their children may visit and puruse our site, with or without their direct supervision. Of course, only persons 18 or older are allowed to actually purchase products from PuzzlePicks, due to the nature of the ecommerce environment.
Privacy
PuzzlePicks is committed to honoring and protecting your privacy while at the same time providing you with a first rate on-line and secure shopping experience. As an important part of respecting your privacy, we believe that you have the right to know what information is collected by this web site, how such information may be used, and what security measures are taken to protect your information.
Security - We Protect the Information We Collect
PuzzlePicks makes every effort to protect the security of your personal information. PuzzlePicks has its own SSL security certificate, and we offer secure web pages that are hosted on secure servers which utilizes 128 bit encryption (very strong) SSL secure server software. Any personal information that you provide to us is encrypted so that no one can read it while it is being transmitted over the Internet. Any information collected by us is stored in private files behind a firewall designed to protect your information by denying unauthorized access by outside users. We store certain kinds of data in encrypted form. We follow reasonable technical and managerial practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by PuzzlePicks reduces the likelihood of security problems to a level appropriate to the type of data involved.
Collection and Use of Information
When you visit our web site, place an order, or contact us via e-mail, certain information is, or may be collected. Among the types of information that may be collected are as follows:
Information about your computer configuration: such as your browser type, operating system, IP address or ISP domain name. This information will not reveal or be linked to you personally. We use this information to administer and run the PuzzlePicks ecommerce web site, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
Personal Information - There are times when we may need information from you; additionally some of our sites may require you to complete a registration form. Our goal in collecting this personal information is to offer you a more personalised browsing experience. When you let us know your preferences we will be able to deliver or allow you to access the most relevant information that meets your needs. To extend this personalisation experience, PuzzlePicks may save information on your system in the form of a cookie. PuzzlePicks will not share (sell, loan, rent, give or by any other means) your personal information with anyone outside PuzzlePicks, nor disclose user information to any third party (except as outlined in the paragraph "Certain Exceptional Disclosures" below).
No credit card information is retained - We are required by our credit card processor to keep the collected credit card information, only for the duration of the validation process. Once your order has been successfully processed, any and all credit card information is completely and permanently deleted.
Navigational information regarding the traffic patterns of our web site, including the number of visits to a particular page, user-specific information on which pages a guest visits, average length of time spent on the site and similar site usage data.
Any information that you may choose to submit in connection with any e-mail messages, on-site surveys, registry programs, contests, reviews and the like.
We use this information in order to analyze, manage and improve our web site so that we may continually strive to provide you with the best shopping experience that we possibly can. Information on traffic patterns and the number of page visits and the like, helps us to further develop and improve our site layout to better meet your needs.
Of course, we also use information such as your name, e-mail address and credit card information to contact you, respond to your inquiries, and to process, deliver and receive payment for your purchases. We may use such information to notify you of services, special offers, new products and other services that we believe may be of interest to you, or to notify you of important new changes in our web site.
Finally, we use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the web site.
Data Retention
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
Certain Exceptional Disclosures
We may disclose your information if necessary to protect our legal rights, or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or in the event if we receive legal process.
Accessing Your Informaton
You give personal information when setting up an account with us. One of the major reasons for creating and maintaining an account, is to help insure that the right person using the credit card information is acutally the person authourized to use that card. Once the account has been created, you can at any time, log on and change any information that has changed for you in the real world. Your address for example. Your option to receive (or discontinue) contact atempts by email, newsletters, promotions, etc., as another example.
Your Consent To This Policy
By using our Site, you agree to this Policy. This is PuzzlePicks entire and exclusive Privacy and Security Policy and it supersedes any earlier version. We may change it from time to time by posting a revised version here.
Legal Information
THIS SITE OPERATES AS-IS AND AS-AVAILABLE. ANY WARRANTIES OF ACCURACY, QUALITY, TITLE, FITNESS OR MERCHANTABILITY ARE DISCLAIMED. WE ARE NOT LIABLE FOR DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR EVENTS BEYOND OUR DIRECT CONTROL. This Policy is governed by Texas law, excluding conflicts of law principles. Any provision of this Policy that is illegal or unenforceable shall be deemed automatically conformed to the minimum requirements of law. Any legal actions against us must be commenced in Texas within one year after the claim arose, or be barred.
If You Have A Privacy Question
If you have a privacy question about our site, please email at privacy@PuzzlePicks.com. Or write: PuzzlePicks.com, Attn: Privacy Manager, 305 Somerset Circle, Bedford, TX. 76022
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